CSense Management Solutions Pvt Ltd
Six Sigma Pizza – Pie 29
By admin
So far… In our quest of finding applicability of Six Sigma in solving business problems, we are discussing the story of Ben, who is my imaginary friend, running a pizza restaurant. So far, in past 28 articles, we have covered the following. How we identify business problems and transformed into manageable projects as part of
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Six Sigma Pizza – Pie 28
By admin
So far… We are on our way to finding the reasons for poor customer turnover to Ben’s Pizza outlets in our story. In the earlier two chapters, we saw the application of FMEA and Fish-bone Analysis. We have discussed Fishbone Analysis to generate the list of potential causes and verify their completeness. Thus, we call
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Six Sigma Pizza – Pie 27
By admin
So far… We have started analysing the causes of the inferior performance of Ben’s Pizza outlet in our story. We translated the business pain – customers don’t like the pizzas’ into multiple Six Sigma projects. ‘Temperature of pizza at the time of service’ is one such project. In the earlier chapter, we covered the use
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Six Sigma Pizza – Pie 26
By admin
So far… We have started the Analyse Phase in the previous chapter and we saw the high-level roadmap. Analyse phase starts with the single question of ‘why our process capability is low?’. Ask this question in a brainstorming session and list down all the causes. I assigned the team to work on listing down all
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Six Sigma Pizza – Pie 9
By admin
So far… In the journey of understanding the modus operandi of Six Sigma in business, we are discussing an imaginary company, the Homeparty Pizzas, run by my imaginary friend Ben. We discussed the problems of business – top line & bottom line problems, prioritisation of problem areas using Kano Model, application of #Pareto charts for
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Six Sigma Pizza – Pie 10
By admin
So far… In the story of my imaginary friend Ben and his pizza outlet, we started applying Six Sigma methodology aimed at solving his problem of dwindling customer base and eroding margins. In our problem-solving journey, we understood little about making delicious pizzas but discussed the Define Phase, in depth. We covered the project selection
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