Six Sigma Pizza – Pie 29

So far... In our quest of finding applicability of Six Sigma in solving business problems, we are discussing the story of Ben, who is my imaginary friend, running a pizza restaurant. So far, in past 28 articles, we have covered the following. How we identify business problems and transformed into manageable projects as part of Define Phase of Six Sigma. How can we quantify those problems based on loss of business, inconvenience to customers, poor quality and more. Then accordingly...