CSense Management Solutions Pvt Ltd
Six Sigma Pizza – Pie 28
By admin
So far… We are on our way to finding the reasons for poor customer turnover to Ben’s Pizza outlets in our story. In the earlier two chapters, we saw the application of FMEA and Fish-bone Analysis. We have discussed Fishbone Analysis to generate the list of potential causes and verify their completeness. Thus, we call
Read More
Six Sigma Pizza – Pie 27
By admin
So far… We have started analysing the causes of the inferior performance of Ben’s Pizza outlet in our story. We translated the business pain – customers don’t like the pizzas’ into multiple Six Sigma projects. ‘Temperature of pizza at the time of service’ is one such project. In the earlier chapter, we covered the use
Read More