CSense Management Solutions Pvt Ltd
Six Sigma Pizza – Pie 28
By admin
So far… We are on our way to finding the reasons for poor customer turnover to Ben’s Pizza outlets in our story. In the earlier two chapters, we saw the application of FMEA and Fish-bone Analysis. We have discussed Fishbone Analysis to generate the list of potential causes and verify their completeness. Thus, we call
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Zero Defects using Poka-Yoke
By admin
Quality is the only distinction between existence and extinction of a business. It is no longer an advantage.Customers expect the highest quality, always and it has become a must-be requirement today. The luxury of responding to customer complaints and awaiting their feedback is no longer available as they have multiple options to choose from and
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