Lean Six Sigma Case Studies in Service Industries

Lean Six Sigma in Service

Lean Six Sigma can be implemented anywhere, wherever there is a business process and a problem. We use the methodology in engineering companies from a simple rack manufacturing company to a complex rocket engine manufacturing company; retail showrooms to back-office processes, computer manufacturers, food manufacturers, construction companies, banks and hospitals. I am sharing some sample project and the benefits we achieved by implementing Lean Six Sigma methodology in various Non-Manufacturing, Non-Engineering, Service Industries. Also listing down some Lean Six Sigma...

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Improve Productivity Rapidly!

Lean Case Study in Process Industry Today's challenges The general market conditions are not conductive now. The industrial world has come to a standstill, and the future of the economy is unpredictable. I am not sure whether the strategies for the VUCA world can come to our protection, as this pandemic is posing unprecedented challenges and troubles. Let us discuss how Kaizen can help to fight the COVID challenges. The manufacturing companies are facing typical challenges ahead. No one is...

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Are you calculating your process quality with this wrong Cpk Formula?

I came across a common mistake of using Long Term Sigma to calculate Cpk. Just wanted to elaborate and clarify.   Click here to read the full article

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The Principles of Kaizen

The Origin of Operational Excellence - Part 20 When we descend from the philosophy to action - we need some guiding principles. That's what I discussed in this article - The Principles of Kaizen! Click here to read the full article

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Possible to transform a business in 5 Days?

The Origin of Operational Excellence - Part 21 What makes a Kaizen Workshop successful and thrilling? Sharing my thoughts and learning on Kaizen Workshops - the practice of Rapid Improvement. Click here to read the full article

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 Kaizen Problem Solving and How is it Different from that of Six Sigma?

The Origin of Operational Excellence: Part 22 Sharing my thoughts and experiences on the Practice of Kaizen Problem Solving, reasons for its high-impact results and how this approach is different from that of Six Sigma. Click here to read the full article

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Why organisations need suggestions from Workforce, despite having Managers?

Origin of Operational Excellence: Part 23 In this final article on Kaizen, I discuss the need for suggestion systems in an organisation, how to improve the flow of valid suggestions and who is responsible for a successful suggestion system. Click here to read the full article

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Cash to Cash Cycle Time

What is Cash to Cash Cycle? Cash to cash cycle time is the time lapse between payment to suppliers and getting payment from the customers. Every business exists to provide a tangible or intangible product to the people in need and make money out of those provisions in the form of profit. A company has to invest money in the business. There are 2 types of investments - Asset Capital and Working Capital. When a company spends money on creating...

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What is Muda?

Muda Muda is a Japanese word meaning Waste. So, any activity that consumes time and effort and fails to produce the desired outcome is termed as Waste. In a production plant, people transport materials from one place to another for storage of for next processing. The activity of transporting consumes their time and effort. But the material does not get any value addition because of the mere transportation. Hence, transportation is termed as waste. Origin Muda is one of the fundamental...

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Can ERP bring down inventory?

CSense SME Lean Case Study Can ERP bring down inventory? The Company When we visited the company first time, we were surprised to see an SME version of advanced ERP in that company. When we had our Gemba walk, we understood the pain and the trigger point for the decision to invest such a huge amount for ERP. Can ERP alone bring down the inventory levels? Let us discuss in this SME Lean Case Study. They are one of the...

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