What is 5W1H?
5W2H 5W2H is acronym for the set of seven question What, Where, When, Which, Who, How and How-much. This technique was developed in Automobile industry as 5W1H to gather and report information in full. It is intensively used across industries to report non-conformances, quality incidents, safety incidents, accidents etc. Off late we have added the 2nd ‘H’ How-much to quantify the risk associated with the condition being reported. In LSS, it is used to define a problem condition with full...